Global Service Terms and Operational Conditions

1. Parties and Acceptance

This Service Agreement is entered into between you (individual user, enterprise representative, or organization) and Chengdu Chuanxingda Technology Co., Ltd ("Chuanxingda", "we", "us", or "our"). By accessing or using our website, services, software, APIs, mobile applications, or associated support channels, you agree to this Agreement.

2. Company Information

Company Name: Chengdu Chuanxingda Technology Co., Ltd

Address: Room 5-4, 8th Floor, Building 12, No. 38 Jinke South Road, Jinniu High tech Industrial Par k, Chengdu, Sichuan Province, Chengdu, 610000, CN

Website: https://chuanxingda.com/

Business Support: support@chuanxingda.com

Key Account: zhangjian1@chuanxingda.com

3. Service Scope

Our services include, without limitation:

• Software development.
• Network technology services.
• Technical development, technical transfer, technical consulting, and technical promotion.
• Computer system integration.
• IoT technology research and development.
• Sales of intelligent devices, electronic products, communication devices, and hardware products.
• Sales, installation, and maintenance of security equipment.
• Enterprise management consulting.
• E-commerce information consulting services.
• Mobile management application planning, development, release, and operation support.

4. App Store Distribution and Operational Services

Chuanxingda may provide services for publication and operation of applications on Google Play, Apple App Store, and other lawful distribution channels. Store distribution support may include build review, metadata publishing, policy checks, release management, update strategy, and post-release diagnostics.

• Store operator terms remain independently binding between customer/end user and each app store.
• Customers are responsible for lawful rights to submitted content, trademarks, and third-party assets.
• We reserve the right to suspend release support if content or functionality violates store policy or applicable law.

5. Advertising Monetization Services and Compliance

Applications may include ad monetization capabilities and mediation tools. Supported ad formats may include Open App, Rewarded Video, Interstitial, Banner, and Native placements where available.

Integration support may involve platforms including Google AdMob, Google Ad Manager, AppLovin MAX, Unity Ads, Meta Audience Network, ironSource LevelPlay, Liftoff Monetize, Mintegral, Pangle, Chartboost, InMobi, Start.io, Smaato, BidMachine, Digital Turbine, Amazon Publisher Services, Fyber, Moloco, and other compliant partners.

• Customers must ensure ad placements are lawful, non-deceptive, and suitable for app category and user audience.
• Where consent is legally required, ad personalization must remain disabled until valid consent is captured.
• Customers must maintain truthful disclosure for data collection and ad behavior in app-store privacy forms.

6. Account and Security Obligations

• You are responsible for account credential confidentiality and lawful use of services.
• You must promptly report suspected unauthorized access or security incidents.
• We may enforce technical safeguards including authentication controls and anti-abuse monitoring.

7. Acceptable Use Restrictions

You may not use our services to:

• Violate applicable laws, regulations, sanctions controls, or third-party rights.
• Deploy malware, exploit systems, engage in fraud, or interfere with service stability.
• Publish prohibited content under app-store rules or legal requirements.
• Misrepresent data collection practices or evade platform policy obligations.

8. Age and Eligibility

• Services are intended for users with legal capacity to enter contracts in their jurisdiction.
• Where product variants may be accessed by younger audiences, customers must implement age-gating and guardian-consent controls according to local law and app-store policy.
• For child-directed scenarios, customers must enforce COPPA-equivalent and region-specific rules prior to release.

9. Fees, Billing, and Taxes

Commercial terms, pricing, payment cycles, and tax handling are defined in separate service orders, statements of work, or signed commercial agreements. Unless otherwise stated, all fees are exclusive of applicable taxes, duties, and government charges.

10. Intellectual Property and Licensing

• Each party retains ownership of pre-existing intellectual property.
• Deliverables and licensing rights are governed by project contracts and scope documents.
• You grant us necessary rights to process your content solely for service delivery and support.
• You must obtain all rights and permissions required for third-party content, SDKs, and branding.

11. Confidentiality

Both parties agree to protect confidential information using commercially reasonable controls and to use such information only for legitimate service purposes, unless disclosure is required by law.

12. Data Protection Commitments

Personal data handling is governed by our Privacy Agreement and applicable data processing terms. For enterprise engagements, supplementary data processing addenda may define controller/processor roles, security controls, transfer mechanisms, and audit rights.

13. Service Availability and Maintenance

• We aim for reliable service operation but do not guarantee uninterrupted availability under all conditions.
• Scheduled maintenance, emergency fixes, force majeure events, and third-party outages may affect availability.
• We may update service components to improve security, performance, or policy compliance.

14. Warranties and Disclaimers

Unless expressly stated in a signed contract, services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the maximum extent permitted by law, Chuanxingda will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business interruption. Aggregate liability for direct damages is limited to the amount paid for the specific service giving rise to the claim during the preceding contractual period, unless mandatory law provides otherwise.

16. Indemnification

You agree to indemnify and hold harmless Chuanxingda from claims arising from your unlawful use, policy violations, unauthorized content, infringement, or breach of this Agreement, except to the extent caused by our proven gross negligence or willful misconduct.

17. Suspension and Termination

• We may suspend or terminate access for material breach, unlawful activity, security risk, or policy non-compliance.
• You may terminate services according to contract terms and applicable notice requirements.
• Upon termination, rights and obligations that by nature survive will remain effective, including confidentiality, payment obligations, liability limits, and dispute provisions.

18. Export Controls, Sanctions, and Trade Compliance

You must comply with applicable export control and sanctions regulations. Services may not be used where prohibited by applicable trade restrictions or legal embargoes.

19. Regional Legal Adaptation and Mandatory Rights

This Agreement is drafted for global operations. Mandatory rights under local law prevail where required. Compliance adaptation includes, without limitation:

• European Economic Area: GDPR, consumer and e-commerce directives, and national implementations.
• United Kingdom: UK GDPR, Data Protection Act, and UK consumer law.
• Switzerland: FADP and related obligations.
• United States: applicable federal and state laws including consumer protection and privacy laws such as CCPA/CPRA where relevant.
• Canada: PIPEDA and provincial requirements.
• Brazil: LGPD and consumer law obligations.
• Mexico: LFPDPPP and related provisions.
• Australia and New Zealand: applicable privacy and consumer statutes.
• Singapore: PDPA requirements.
• Japan: APPI requirements.
• Republic of Korea: PIPA requirements.
• India: applicable digital and data protection requirements.
• Middle East and Africa jurisdictions: applicable PDPL/POPIA-style local requirements where services are deployed.

20. Governing Law and Dispute Resolution

Unless a signed contract states otherwise, this Agreement is governed by the laws applicable to the contracting entity location of Chuanxingda, excluding conflict-of-law principles. Parties shall first attempt good-faith resolution through business and legal contacts. If unresolved, disputes shall be submitted to competent arbitration or court forums as required by applicable law or signed contractual terms.

21. Changes to This Agreement

We may revise this Agreement to reflect legal, technical, commercial, or service changes. Material changes will be posted on our website and may be additionally notified through service channels. Continued use after effective date constitutes acceptance where legally permitted.

22. Contact

Business Support: support@chuanxingda.com

Key Account: zhangjian1@chuanxingda.com

Address: Room 5-4, 8th Floor, Building 12, No. 38 Jinke South Road, Jinniu High tech Industrial Par k, Chengdu, Sichuan Province, Chengdu, 610000, CN